Technology


DialResults Lowers Costs on Multi Site Call Centers through use of IP Technology   by Richard Logan


DialResults Lowers Costs on Multi Site Call Centers through use of IP Technology
By Richard Logan

DialResults? new Internet Protocol (IP) predictive dialer technology allows contact centers to implement multi-site contact center environments very cost effectively. In fact it may be time for many traditional call centers to replace their legacy ACD environments IP based multi site   ... continue


DialResults Lowers Costs on Multi Site Call Centers or remote agents through use of IP Technology:   by Richard Logan



DialResults? new Internet Protocol (IP) predictive dialer technology allows contact centers to implement multi-site contact center environments very cost effectively. In fact it may be time for many traditional call centers to replace their legacy ACD environments. DialResults IP technology allows call centers to minimize costs by eliminating costly technological boundaries of a traditi  ... continue


Elexa Consumer Products, Inc.   by Seth Pychewicz


Elexa New Product Development division is constantly working to provide its customers with not only a good product but a new experience. Our goal is to create innovative, high performance cables and accessories and improve upon advances in the industry. Elexa Consumer Products, Inc. is a great place to find the latest technology. Through focus and expertise, Elexa Consumer Products develop  ... continue


HUMAN RESOURCE: HOW TO HIRE INFORMATION TECHNOLOGY AND INFORMATION SYSTEMS PERSONNEL   by Regina Stevens


The IT and IS community is huge. There are many different fields in the IT and IS communities just like a state has different cities. Since IT and IS are vast, there are many different job titles, not all of them make sense and this is what makes it confusing as to what type of job to apply for and who to hire.

I will attempt to give the Human Resource (HR) folks tips on hiring IT an  ... continue


Q association management software release 1.2 announced July 31, 2004   by gomembers, Inc.




[Herndon, VA]--- gomembers, Inc. released version 1.2 of Q, the comprehensive enterprise membership management software built using the Microsoft .NET architecture. Q provides an open, scalable platform with increased performance, lower cost and easy deployment. A browser-based solution, Q provides the ability for users to access their data from virtually anywhere via the Internet.<  ... continue


Benefits of DVR Players   by Randy McClure


A DVR player`s best benefit is enabling people to have more control over their day-to-day schedules. A Digital Video Recorder (DVR) allows you to record video in digital format on the DVR`s hard drive. A DVR is a cross between a video tape recorder and a DVD recordable drive on a computer, but a DVR is a lot more. Here are some benefits of DVR players.

Watch Your Favorite Programs On  ... continue


Association Executives (ASAE) annual convention August 15-18, 2004. gomembers will be the exclusive virtual exhibitor during the meeting   by gomembers, Inc.


?gomembers? has always been a progressive company, choosing to be a trendsetter,? said Paul Plaia III, President and CEO of gomembers. ?Our virtual presence allows meeting attendees and those members unable to be in Minneapolis to visit gomembers? booth. Visitors can learn more about gomembers? solutions by touring the website, having an online ?chat? with gomembers? representatives and reg  ... continue


How to secure your small business with a PIX firewall   by Ron Jones


One of the more popular firewall products for the small business market is the Cisco PIX 501. Out of the box it requires just a few configuration entries and you are up and running.

In this guide, we will walk through the steps for configuring your brand new pix at the network edge.

This guide is written for the user who has no knowledge of the PIX firewall. As such, it is no  ... continue


Coping with a Serious Data Loss from your Computer Hard Drive   by Darryl Peddle


Data loss is an expensive reality. It`s a hard fact that it happens more often then users like to admit. A recent study by the accounting firm McGladrey and Pullen estimates that one out of every 500 data centers will experience a severe computer disaster this year. As a result, almost half of those companies will go out of business. At the very least, a data loss disaster can mean lost inc  ... continue


NextWest, Inc. Announces Appointment of Richard De Soto as Vice-President, Sales and Marketing   by NextWest, Inc.


Tucson, Arizona-- August 24, 2004? NextWest, Inc., the leading provider of IP-based business telecommunications and contact center systems, today announced the appointment of Richard De Soto as Vice-President of Sales and Marketing for NextWest, Inc.

In his role, De Soto will oversee all of NextWest?s Sales and Marketing efforts, including managing worldwide sales channel revenue obj  ... continue


NextWest, Inc. to Demonstrate PCXi and NextContact IP-based Communications Solutions at ACCE 2004   by NextWest, Inc.


Tucson, AZ (August 27, 2004) ? NextWest, Inc., Booth 339, a leading manufacturer of IP-based business telecommunications and contact center systems today announced the availability of its next generation PCXi and NextContact Call Center Solutions at ACCE 2004. NextWest?s rock-solid, fully-integrated, IP and converged communications systems help small to mid-sized businesses, government agen  ... continue


NextWest NextConnect Delivers PBX Features to Branch Locations without Installing a PBX   by NextWest, Inc.


New Technology Enables Cost-Effective Deployment at Multiple Locations.

NextWest, Inc., the leading provider of IP-based business telecommunications and contact center systems, today introduced the latest addition to its PCXi IP-based PBX solution. Using a single trunk board, NextWest?s PCXi, with its newly introduced NextConnect architecture, provides 30 channel capacity for communi  ... continue


About Web Forms in .NET Framework    by Balaji


About Web Forms in .NET Framework

Web pages in ASP.Net are called ASP.NET Web Forms which have certain server controls such as text, dropdown list, checkboxes, and buttons. An ASP.NET Web Form looks similar to the web forms in HTML. The only difference is that in ASP.NET, the Web Forms runs at the server side and in HTML the web forms runs at the client side. Apart from this differe  ... continue


Access Control List in .NET Framework   by Balaji


Access Control List in .NET Framework

Once you complete developing a web application, you need to secure it. This is when the aspect of security comes into picture. There will be some portions of your application which need to be secured from users. Securing an application may need extra hardware to build complex multi-layer systems with firewalls, and also some highly secure featur  ... continue


Selecting a Cell Phone   by Deryck Richards






By Deryck Richards

Managing Partner

DESKTRONIX

desktronix.com

(562) 694-2853



More Than Just a Phone


Selecting a cell phone is no longer just about mobile communication ? it is now a life  ... continue


An Introduction to Text Messaging   by Deryck Richards



By Deryck Richards

Managing Partner

DESKTRONIX

desktronix.com


Why Text?


Text messaging is a quick way to stay in touch with people for personal or business purposes. With text messaging, you can chat with a partner by typing on the  ... continue


Setting up a Network -- Wired or Wireless?   by Deryck Richards


To Wire or Not to Wire


Wireless networks are en vogue, but your installation won?t be successful unless you chose the right type of network and set it up properly. Wired networks require that each computer be connected via a wire to a central location, called a switch or hub. This often involves installing cables through walls and ceilings and can present a cha  ... continue


NextWest NextContact? Packs Broad Functionality into Single System   by NextWest, Inc. - VoIP Call Centers


NextWest, Inc., the leading provider of IP-based business telecommunications and contact center systems, today unveiled its recently enhanced NextContact version 3.4 fully-integrated contact center solution.

An inbound, outbound and blended call center solution, NextContact delivers PBX, VoIP, automatic call distribution (ACD), fax on demand, e-mail and predictive dialing in single-  ... continue


Selecting a Personal Digital Assistant   by Deryck Richards



by Deryck Richards

Managing Partner

DESKTRONIX

desktronix.com


A Computer in Your Hand


Carrying around an address book and planner is becoming a thing of the past. With new PDA developments, you can manage your contacts and schedule  ... continue


IBS implements new generation cargo terminal operations system for Emirates   by Pradeep P. Suthan


IBS implements new generation cargo terminal operations system for Emirates
Largest IT system implementation

Trivandrum - September 13, 2004 - IBS Software Services (IBS) has developed and successfully implemented Chameleon, a sophisticated new-generation, cargo terminal operations system for the Emirates Group.

IBS has designed Chameleon to handle end-to-end management and  ... continue




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